tablescape design
FREQUENTLY
ASKED
QUESTIONS
Q. Can you adjust my artwork?
Yes. If your artwork requires resizing, reformatting, or minor adjustments, our design team will take care of this for you. This service is included at no additional cost.
Q. Do you offer custom designs?
Yes. All Barilliant wrappers are fully customisable and may include names, dates, messages, or branding. Custom artwork is always included — we do not charge an artwork fee.
Q. Can guest names be added?
Yes. Guest names can be added to individual chocolate bars and are included as part of our personalised design service.
Q. Can YOU match our wedding invitations?
Yes. We can design your chocolate wrappers to complement your invitations, stationery, or event styling. This service is included and handled thoughtfully to ensure a cohesive, refined result.
Q. Do colours look slightly different from screen?
Minor variations can occur between digital screens and print. Our team manages colour carefully to ensure the final result aligns with the intended design and finish.
ARTWORK & DESIGN
Q. Can I preview my design before production?
Yes. All personalised designs are shared for approval prior to production to ensure every detail is correct.
Q. Can I use my own design for the wrapper?
Absolutely. You’re welcome to supply your own artwork, or work with us to refine it for print. We’ll ensure it translates perfectly onto the chocolate bar, maintaining a premium finish from edge to edge.
Q. Can Barilliant design the wrapper for me?
Yes. We offer complimentary wrapper design with every order. Our in-house design team will create a custom layout tailored to your event, brand, or celebration — so everything feels cohesive, intentional, and elevated.
Q. CAN I USE as place cards?
Yes. Our personalised chocolate bars are frequently used as place cards, favours, or table styling details. Each bar can feature guest names, making them both functional and beautifully considered — a keepsake your guests will actually enjoy.
WEDDINGS & EVENTS
Q. Can I include my logo or monogram?
Of course. Logos, monograms, initials, names, dates, and messaging can all be incorporated into the wrapper design — whether subtle and understated or bold and statement-making.
Q. Can I use my wedding or brand colours?
Yes. Your chocolate bars can be styled to match your exact colour palette. From soft neutrals to bold brand hues, we’ll ensure the final design aligns seamlessly with your aesthetic.
Q. What types of events are chocolate bars suitable for?
- Weddings & engagements
- Corporate events & conferences
- Brand activations & product launches
- Trade shows & expos
- Client gifting & PR mailers
- Showcases, openings, and milestone celebrations
If it’s an event where first impressions matter, Barilliant belongs there.
Q. Can you help me choose the right style or format?
Always. If you’re unsure where to start, we’ll help you select the perfect size, finish, and design direction — ensuring your chocolate feels intentional, premium, and unforgettable.
Q. What chocolate do you use?
Barilliant uses premium Australian made milk chocolate, selected for its smooth texture, balanced sweetness, and universal appeal.
Q. What is the shelf life?
Barilliant chocolate bars have a shelf life of 12–18 months when stored in a cool, dry place away from direct heat and sunlight.
Q. Are there allergen considerations?
Our chocolate bars contain milk and soy and may contain traces of nuts and gluten. Please contact us if you require further allergen information.
OUR CHOCOLATE
Q. Where is the chocolate bars? made??
All Barilliant chocolate bars are proudly Australian made.
Q. Do you offer pricing for larger orders?
Yes. We offer tiered pricing and custom quotes for weddings, events, venues, and corporate gifting.
Q. How long does production take?
Standard production time is 1–4 business days from final artwork approval.
Q. Can I order in advance?
Yes. Many clients place orders well in advance for weddings, seasonal gifting, and corporate programs. Our extended shelf life allows for confident planning.
ORDERING
Q. Is there a minimum order?
Yes. The minimum order is 40 bars.
Q. When should I order for my wedding or event?
We recommend placing your order at least 4–6 weeks prior to your event. For peak wedding seasons or large-scale events, earlier is always better to secure availability and allow ample time for design and production.
Q. Can you deliver directly to our venue?
Yes. We regularly deliver directly to venues, hotels, and event locations to provide peace of mind and simplify logistics for our clients.
Q. Can delivery be scheduled close to our event date?
Yes. Many clients choose to have their order delivered closer to their event date. We’re happy to coordinate timing where possible.
SHIPPING
Q. Do you ship Australia-wide?
Yes. Barilliant ships Australia-wide.
Q. What is your refund policy?
Due to the perishable nature of chocolate, we are unable to accept returns for change-of-mind purchases.
If your order arrives damaged or incorrect, please contact us info@barilliant.com.au promptly so we can assist.