legal

Privacy Policy

Effective Date: September 2025

Barilliant respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We may collect the following types of information:
Personal details: your name, email address, phone number, and delivery address.
Payment information: processed securely by third-party providers (we do not store your full credit card details).
Order details: products purchased and transaction history.
Marketing preferences: your consent to receive promotional communications.
Website usage data: cookies, analytics, and browsing behaviour to help us improve user experience.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders.
• Provide customer support and respond to enquiries.
• Send order updates and relevant marketing (only if you’ve opted in).
• Improve our website, services, and customer experience.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We only share data with:

• Delivery partners to fulfil your orders.
• Payment processors to securely process transactions.
• Trusted service providers (such as IT or analytics providers) who assist in running our website and services.
• We may also disclose information where required by law or to protect our rights.

4. Data Security

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, modification, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Enable core site functionality.
• Analyse site traffic and performance.
• Personalise your browsing experience.
• You can disable cookies in your browser settings, but some features of the site may not function properly.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to ensure your details are accurate and up to date.
• Withdraw consent for marketing communications at any time.
• Request deletion of your data, subject to legal and transactional requirements.
• To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Barilliant
Email: info@barilliant.com.au

Office Hours: Monday – Friday, 9am–5pm (AEST)