Terms & Conditions
Effective Date: September 2025
Welcome to Barilliant (https://barilliant.com.au/). By using or purchasing from our site, you agree to these Terms. If you do not agree, please do not use the site.
Intellectual Property
All content on this site — including photos, designs, and text — belongs to Barilliant. You may share our content for personal use, but you cannot copy, reproduce, sell, or use it commercially without our written permission.
Orders & Payments
All prices are in AUD and include GST.
By placing an order, you confirm your details are correct and your payment is valid.
We reserve the right to cancel or refuse suspicious or fraudulent orders.
Refunds & Returns
Because our chocolate bars are custom and perishable, refunds are not available for change of mind.
If your order arrives damaged, incorrect, or does not meet the standard promised, email info@barilliant.com.au
within 48 hours of delivery. Please include your order number and a photo of the issue so we can resolve it quickly.
Where required by Australian Consumer Law, we will repair, replace, or refund your order.
Shipping
Delivery times are estimates only. Barilliant is not responsible for courier delays or incorrect addresses provided at checkout.
All orders are carefully packed, including heat-safe packaging in warmer months. Once a courier confirms delivery, Barilliant is not liable for theft or loss — please provide a secure delivery address.
Liability & Accuracy
We strive to ensure all information on this site is accurate, but occasional errors may occur. Except where required by Australian law, Barilliant is not liable for indirect, consequential, or incidental losses.
Privacy Policy
Effective Date: September 2025
Barilliant complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We respect your privacy and are committed to protecting your personal information.
What We Collect
Your name, contact details, and address (for fulfilling orders).
Payment details (processed securely — we do not store your card information).
Email address if you sign up for newsletters.
How We Use It
To process and deliver your orders.
To send you order updates.
To send marketing emails, but only if you’ve opted in.
We may use cookies and analytics to improve site performance; you can disable cookies in your browser.
Sharing Information
We do not sell your personal data. We only share information with trusted delivery and payment partners required to complete your order.
Your Rights
You may request to access, update, or delete your personal information at any time.
You can unsubscribe from marketing emails via the link in each email.
Contact Us
Questions? Email info@barilliant.com.au
At Barilliant, we believe gifting should always be seamless and unforgettable. These Terms protect both you and us — ensuring every chocolate bar you unwrap arrives with the care and quality you expect.
